Privacy Policy

Last Updated: July 22, 2026

At Noventra ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by our payment providers)
Order history

Automatically Collected Information

We may automatically collect:

IP address
Browser type
Device information
Operating system
Pages viewed
Time spent on our website
Referring website
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Process payments
Provide customer support
Communicate about your orders
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send marketing communications where permitted or with your consent

3. Payment Processing

Payments are processed by trusted third-party payment providers. We do not store your full payment card details on our servers.

4. Cookies

We use cookies and similar technologies to:

Remember your preferences
Improve website performance
Analyze website traffic
Personalize your shopping experience
Support advertising and remarketing activities

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Sharing Your Information

We may share your information with trusted third parties, including:

Payment processors
Shipping and logistics providers
Website hosting providers
Analytics providers
Marketing and advertising partners
Customer support providers
Legal authorities when required by law

We do not sell your personal information.

6. International Data Transfers

Your information may be processed or stored in countries other than your own. When we transfer personal information internationally, we take reasonable steps to ensure appropriate safeguards are in place as required by applicable law.

7. Data Security

We implement reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure.

8. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill orders
Provide customer support
Comply with legal obligations
Resolve disputes
Enforce our agreements

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to certain processing activities
Withdraw consent where processing is based on consent
Request a copy of your data in a portable format
Lodge a complaint with your local data protection authority

To exercise these rights, please contact us using the details below.

10. Marketing Communications

If you subscribe to our marketing emails, you may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

11. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after changes are posted constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the contact information provided on our website.